The Human Skills Company

Your people
are your
edge.

Grace builds emotionally intelligent organisations — leaders who communicate, teams that perform, and people who stay.

Workplace EI 12 competencies · 7 languages 22× higher engagement in high-EI orgs LEADING THROUGH AI New → COACHING ROI 3–5×
Trusted by
The business case

EI is not a soft skill.
It's a performance driver.

63%

reduction in staff turnover in organisations that invest in EI development

TalentSmart Research
47%

improvement in team productivity within six months of an EI coaching programme

Hay Group / Korn Ferry
3–5×

average return on investment for organisational coaching — among the highest of any HR intervention

ICF Global Coaching Study
Sound familiar?

Why most training doesn't change anything.

One-day workshops create one-day changes. Without a systemic approach to human skills, behaviour reverts — and the real cost shows up in turnover, conflict, and disengagement.

  • "Our managers were promoted for results — not for people."

    Technical excellence got them here. Managing humans requires a completely different skill set — one most organisations never teach.

  • "We run training every year. Nothing seems to stick."

    Without a systemic EI foundation, behaviour reverts within weeks. Real change requires more than a workshop.

  • "We know culture is the problem. We don't know where to start."

    Culture lives in how people communicate under pressure. EI is where change actually begins.

How it works

One framework.
Every layer of your organisation.

Assess your starting point

Every engagement begins with a diagnostic — understanding where your teams are, what's holding them back, and what outcomes matter most.

Build with our EI model

Programs are designed around Grace's 12-competency EI framework — not off-the-shelf content. In-person, virtual, or hybrid. In your language.

Measure what changes

We track retention, engagement, and team performance — before and after. Measurable outcomes, not just happy feedback forms.

Our Programs

Where do you want to begin?

See all →
New · AI Leadership

Every company is adopting AI. 70% of those transformations fail.

The bottleneck isn't the technology. It's the leaders. Leading Through AI is a one-day workshop that gives senior leaders the emotional intelligence to move their people — not just their systems — through AI change.

Explore Leading Through AI →
  • 1Gartner (2025) names emotionally intelligent leadership the defining competency of the AI era. We built a workshop around exactly that.
  • 2Six modules. Four EI dimensions. One day. Participants leave with a 90-day behavioural commitment and a team AI readiness map.
  • 3Not a technology course. A human capability programme for leaders navigating the most disruptive workplace shift of their careers.
What clients say

Real outcomes.
Real organisations.

Grace didn't deliver a training programme. They changed how our leadership team relates to each other — and to the rest of the organisation.

CH
Chief People Officer
International NGO, Geneva

The EI Labs format was perfect — short enough that people actually showed up, deep enough that the conversations changed things.

DM
L&D Director
Financial Services, Zürich

I was sceptical. Six months in, our conflict resolution time dropped by half and retention improved measurably. The ROI case made itself.

SP
CTO
Tech Scale-up, Lausanne
Free Download

The Emotionally Intelligent Organisation

A practical guide for HR and L&D leaders: the 5 signs your organisation's EI is holding it back — and what to do about it.

  • Why "communication training" doesn't fix communication problems
  • The 3 team behaviours that predict turnover 12 months in advance
  • What high-EI organisations do differently in performance reviews
  • How to build a business case for EI investment with your CFO
  • The first 90 days: where to start with organisational EI
The Emotionally Intelligent Organisation — A Leader's Guide
grace-eg.ch · Free PDF

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